Programmed camp hours runs from 9:00am to 4:00pm.
Staff will be onsite for early drop-off beginning at 8:30am and late pick-up till 4:30pm.
Earlier drop-off/later pick-up is available upon request for the price of $25 for either early or late or $45 for both (per child, per week), please contact us to discuss.
CAMP: Our full week program is $445 + tax
We accept Cash, Cheque, E-transfers or Online Credit Card Payments.
HUB YOUTH COMPANY : Tuition varies with each age group - more information here
Camp and Class Cancellation Policy
Cancellation requests (less $75 admin fee) must be made in writing to firstname.lastname@example.org at least 21 days before the start date of your child's camp/class session or we can keep 100% of the amount paid on file as an in-house credit for future use up to two years.
If you cancel with less than 21 days of the camp/class starting an in-house credit (less $75 admin fee) will be applied for future use (no refunds).
If cancellation occurs with less than 14 days and no medical note is provided, 50% of the original fee will be applied as an in-house credit (no refunds).
There are no refunds for cancellations requested after the start date of your child’s camp/class session.
Please allow 4-6 weeks for processing for registrations originally processed by cash, cheque or credit card payment.
Cancellations Due to Medical or Emergency Circumstances:
In some cases, partial refunds may be granted (less $75 admin fee) after the cancellation and refund period for medical or emergencies circumstances only. An email notice of cancellation with explanation of medical or emergency circumstances must be provided for a refund request to be considered. Additional documentation may be requested by HUB Productions. Partial or full refunds for medical or emergency circumstances will be at the discretion of HUB Productions after reviewing the request.
Camp Transfer Policy:
Camp transfer requests must be requested at least 14 days before the start date of your child’s camp session. Requests will be considered based on availability within the requested program. There is an administrative fee of $50 per camp/per child for each transfer. There are no refunds of transfer fees.
We must have a minimum of 10 campers registered the week before the camp starts in order for the camp to run. We apologize in advance for any disappointment. If a program is cancelled due to insufficient enrollment, every effort will be made to place campers in a similar program. If HUB Productions cancels a program/camp session and is unable to place camper in a similar program a full refund will be issued.
Changes in Cancellation and Refund Procedures:
HUB Productions may make changes to cancellation and refund procedures when considering the health and safety of campers and staff. No refunds will be given for campers arriving late, leaving early, dismissed from camp, or unable to attend all or part of a session.
**All requests for refunds MUST be in writing and emailed to email@example.com
HUB Productions welcomes campers with Special Needs/Exceptionalities
into all of our programs. In order to provide the best possible theatre and
camp experience for your child we ask that parents/guardians provide us
with information about how to best support your child ie; campers
strength’s, needs, strategies etc.
REQUIREMENT TO DISCLOSE SPECIAL NEEDS OR BEHAVIOURAL
ISSUES THAT CAUSE NEED FOR ONE-ON-ONE ATTENTION &
REQUIREMENT OF AN INCLUSION COUNSELLOR:
At the time of registration, parents/guardians are responsible for notifying
HUB Productions regarding any or all of these for their child: 1) an officially
diagnosed special need, 2) undiagnosed behaviours or sensory processing
issues that cause significant need for one on one attention to help them
manage in a group situation, 3) if they have been asked to leave any
program, 4) if they’ve had an EA/aide during school, 5) if they require
additional support when dressing and toileting, and/or 6) if your child is
associated with a support agency.
As a general rule if any of the above apply to your child it is recommended
that he/she attend camp with a HUB Inclusion Counsellor or personal
support worker. This may incur additional costs. If you are unsure if your
child needs support at camp, or if you think your camper might need
“occasional extra support”, the Artistic or Education Director will help make
that decision with you. If you think your child requires an exception, e-mail
our office with details. Your disclosures will not preclude your child’s
participation, but you may result in the additional cost of an Inclusion
Counsellor if one is required. If you plan to send your child to camp with a
private personal support worker, please inform us of this before your child’s
week(s) at camp.
Families have 3 options:
1. HUB is able to provide an Inclusion Counsellor for the cost of $500 –
$600 per week (plus camp fees). Contact the Education Director to check if
one would be available for you.
2. Families could also contact Muskoka Children’s Foundation which works
in collaboration with HUB’s policies and philosophies to ensure successful
artistic and recreational experiences for all campers. There is no cost for
this service – campers can be matched with a worker for a maximum of
one session per summer. Please check directly with Muskoka Children’s
Foundation about eligibility for support.
3. A final option for families would be to send a private support worker to
camp with the child. This person cannot be a parent. The cost for this
worker is the responsibility of the families and are in addition to camp fees.
Please note: If we find that a camper has not been sent with a support
worker but is monopolizing the time of staff, parents will be informed and
required to arrange for support to be provided before the camper can return
to camp. If adequate information or staff support is not provided by parents
or if we are unable to safely support the child at camp, we reserve the right
to remove the child from camp.
BREAK OR DISMISSAL FROM CAMP:
There are rare times when our Staff or Education Director must either have
a camper take a day off or dismiss them from the camp program due to
behaviour that demands significant 1:1 staff and youth leader attention.
Behaviours which may result in 24-hour break or dismissal include; running
away from the group, not listening to staff and youth leader’s re-directions,
inability or lack of desire to participate in majority of our programming,
scary language and/or meanness towards other campers, causing physical
harm to anyone at the camp, including, but not limited to: hitting, kicking,
biting, throwing objects at others. If a serious issue involving physical harm
has occurred, an immediate dismissal happens, whereas with other
behaviours, we communicate with parents and campers and give three
chances before requiring a day long break from camp.
Upon return from a day long break, if the behaviour causing the break
happens again, it is grounds for dismissal for remainder of camp. Our goal
is to create successful situations for all involved. We realize it is not easy to
get this news, or to make plans at the last minute, so it’s important to
consider our policy before signing up your child. It may be possible for the
child to return to camp with an Inclusion Counsellor. There will be no refund
for unused days at camp.
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